Return Booking Form -

If your pet has stayed with us at moosehoose before, (within a year) we will still have most of their details on file. However there is still some information we need for this stay. Please use this form to update us with any new information about you and your pet(s). If any of the questions are left unanswered we will use the information you gave us previously.

Return Booking Form

Has your pet(s) stayed at moosehoose before? *

Yes No

If 'No' please fill in a Booking Form

We are taking bookings over Christmas and New Year, however we are closed for drop off and collections from 24th - 26th Dec inclusive and 31st - 2nd Jan inclusive.

Winter Opening Times: Monday - Saturday 1pm - 4pm, 7.30pm - 9pm
Closed: Sundays and Bank Holidays

Boarding From Date: *

We may not be available if you arrive at a time other than the one you select, unless you let us know otherwise.

Drop Off Time: *

Boarding To Date: *

We may not be available if you arrive at a time other than the one you select, unless you let us know otherwise.

Collection Time: *

Pet's Information

1st Pet's Name, Type of Pet, Age, Sex, Colour: *

2nd Pet's Name, Type of Pet, Age, Sex, Colour: *

3rd Pet's Name, Type of Pet, Age, Sex, Colour: *

4th Pet's Name, Type of Pet, Age, Sex, Colour: *

5th Pets Name, Type of Pet, Age, Sex, Colour: *

6th Pets Name, Type of Pet, Age, Sex, Colour: *

Do any of your pets share a hutch? *

Yes No

Name's of pets that share a hutch: *

Anything that has changed with your pet(s) since their last visit, a new diet, any illnesses/problems they've had, change in temperament/behaviour, likes and dislikes and any other needs they have *

Your Information

Name *

Email *

Home Phone Number: *

Mobile Phone Number *

Address: *

If you are going out of the country or won't be contactable during your pet's stay at moosehoose, please put the name and phone numbers of someone we can contact on your behalf: *

If you have changed vets since your pet's last visit please provide the new vet's name, contact phone number and address: *

I have read and agree to the Terms and Conditions opposite: *

Yes

Terms & Conditions

Please read and agree to our Terms & Conditions before booking with us.

Health
All animals staying with us at moosehoose must be in good health and any medical conditions discussed with us prior to their stay. If we think the animal is showing any signs of illness or injury we may refuse to accept them. This is for the benefit of your pet and that of our other visitors.

Please let us know if your rabbit has their current VHD and Myxomatosis vaccination certificate. Vaccinations need to be done at least 3 weeks prior to their stay. This is to protect your rabbits as well as all others staying at moosehoose. We advise you have your rabbits vaccinated, however we can accept unvaccinated rabbits but we must know upon booking. We cannot be held responsible if your rabbits suffers from Myxomatosis during their stay at Moosehoose.

Whilst your pet is with us at moosehoose they will not mix with any other animals, unless they come with a cage mate.

Hutches are skipped out and your rabbits checked daily, we do our best to avoid any rabbits getting fly strike and we will not accept any rabbits with dirty bottom. moosehoose cannot be held responsible should your animal fall victim to fly strike during their stay.

If your pet becomes ill during their stay at moosehoose, we will contact you or your designated emergency contact, immediately. If your pet then requires medical attention from the vet we will either transport them to your vets (if they are local) or to our vet, for treatment. We don't charge for this service but any vets fees must be paid by you, the owner upon collection of your pet. Your pet will be treated under your name and address.

Any cage mates that become ill and need separating during their stay at moosehoose, we will charge for the additional accommodation which will need paying upon collection of your pet(s). (If its not during our peak times we may waver this charge at our discretion).

In the extremely unlikely event that your pet passes away whilst they are at moosehoose, we will contact you or your designated emergency contact immediately and follow your wishes.

We accept no liability in the unlikely event that your pet(s) become ill or passes away during their stay at moosehoose. We do not offer refunds or reimburse for any vets fees. All pets are left at owner's risk.

We accept no liability for injury sustained by you whilst on our premises.

Food
All prices are based on 1 nights stay and include hay, water, fresh fruit and vegetables, exercise out of the cage/hutch, daily love and attention and grooming if necessary. You will need to supply the required amount of dry food. We can arrange to buy food for your pet if they are staying with us for a long period of time, the cost will need to be paid either upon booking or when you drop off your pet.

Bookings
Bookings are NOT confirmed until I have received a booking form and a deposit, please see term below.

Once I have received your booking form I will confirm back to you that your pet(s) are booked in for the required dates.

Payments
All payments must be paid in full on the day of arrival. The daily rate includes the day you bring your pets to moosehoose and the day they are collected, regardless of the time of day. Payments can be made by cash or cheque, made payable to Erica Field.

We ask for a non refundable £10 deposit to be paid upon booking to secure your pets place at moosehoose. This can be paid by cash, cheque, made payable to Erica Field or by Paypal.

Paypal payments can be made on the Web Store page.

Drop off & Collection
Our winter opening times are Monday - Saturday 13.00 - 16.00, 19.00 - 21.00 Sundays and Bank Holidays - Closed Please contact me if you need to discuss drop off/collection times.

Please arrive at the time you give us and let us know asap if you are running later or early. If you arrive at a different time from the one stated on your booking form, we may not be available.

Abandoned Pets
If your pet is not collected from us on the date stated on your booking form and you have not contacted us to arrange an alternative collection date, we will try to contact you and your designated emergency contact. If after 7 days we have not be able to contact you and you have not contacted us we will look to re-home your pet(s).